Privacy Notice

This Privacy Notice complies with all relevant and recent Data Protection Laws as enshrined in the UK Data Protection Act 2018 and the General Data Protection Regulation May 2018.

In accordance with the UK Data Protection Act 2018 Tristan Olivier t/a LeadSurvey  has notified the Information Commissioner’s office of its processing activities.  Tristan Olivier of LeadSurvey is the ‘data controller’ for the purposes of Data Protection Law.  The ICO registration number is ZA167789

This privacy policy sets out how LeadSurvey uses and protects any information that you give LeadSurvey when you use this website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

LeadSurvey may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25^th May 2018 and has been updated in accordance with GDPR compliance processes.

What we collect

We may collect the following information:

Your name and surname and your contact details (email address, telephone number(s) and postal address)

How we will use your personal data

We will only use your personal information when the law allows us to do so.  Most commonly, we will use your personal information in the following circumstances:

Where we need to perform the contract we have entered into with you;

Where we need to comply with a legal obligation; and

Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

Where it is needed in the public interest or for official purposes.

Internal record keeping.

Storage of your personal data

We will only keep your personal data for as long as we need to in order to fulfil the relevant purpose(s) it was collected, as set out above in this Notice, and for as long as we are required to keep it for legal purposes. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this policy.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

Online Payments

For information concerning use of personal data collected when processing payment  for products purchased from the LeadSurvey website through PayPal  please refer to the PayPal Privacy Policy at https://www.paypal.com/uk/webapps/mpp/ua/privacy-prev

How we keep our systems secure

We have security measures in place to protect the loss, misuse and alteration of the information under our control. These security measures include firewalls, data backup procedures and where appropriate, encryption and secure internet transactions. Despite these measures, “perfect security” on the internet does not exist.

Data Subjects’ rights

Data protection laws provide data subjects with the following rights, (subject to certain exemptions and conditions in some cases) to:

request access to their personal information (commonly known as a “data subject access request”). This enables them to receive a copy of the personal information we hold about them and to check that we are lawfully processing it;

request correction of the personal information that we hold about them. This enables them to have any incomplete or inaccurate information we hold about them corrected;

request erasure of their personal information. This enables them to ask us to delete or remove personal information where there is no good reason for us continuing to process it. Data subjects also have the right to ask us to delete or remove their personal information where they have exercised their right to object to processing (see below);

request the restriction of processing of their personal information. This enables them to ask us to suspend the processing of personal information about them, for example if they want us to establish its accuracy or the reason for processing it;

request a copy of their personal information which they have provided to us, in a structured, commonly used and machine-readable format and the right to transfer it, or to require us to transfer it directly, to another controller; and

complain to the supervisory authority, which in the United Kingdom is the Information Commissioner’s Office.

Data subjects also have the right to object to the processing of their personal information where we are relying on a legitimate interest (or those of a third party) and there is something about their particular situation which makes them want to object to processing on this ground. They also have the right to object where we are processing their personal information for direct marketing purposes.

Data subjects will not have to pay a fee to access their personal information (or to exercise any of the other rights above). However, we may charge a reasonable fee if their request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.

We may need to request specific information from the data subject to help us confirm their identity and ensure their right to access the information (or to exercise any of their other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.

Contacting us

If you have any queries, comments or requests regarding this Policy, or you would like to exercise any of your rights as a data subject set out above, you can contact our Data Protection Officer in the following ways:

by email to [email protected]

by telephone at 07788 699334; or

by post to Data Protection Officer, LeadSurvey, Studio 67, 101 Clapham High Street, London, SW4 7TB